The key to delivering prime customer service comes from switching from a traditional phone system to a cloud-based phone system. Using a cloud hosted business phone system has various features that can improve customer service and satisfaction. As a result of increasing gas prices and the economic d...
We trot out the same tired advice every year and most people have heard it all before. We only have our coworkers’ attention for a short bit each year, so we ought to be sure we are arming them with the most impactful advice possible. It’s Cybersecurity Awareness Month once again — the time ...
Because many users are so familiar with the process of accepting a push request, MFA fatigue might lead them to absent-mindedly or accidentally hit the “accept” button, even if it’s not them. From there, the attacker has the freedom to roam a company’s internal resources. As people and organ...