Blog

October 31, 2024
Spotlight: Cyber Insurance Discounts

Cyber-insurance coverage has become a critical component of risk management for businesses and individuals in today’s digital age.

October 31, 2024
Tech Trends: Save Time with Team’s Meetings and Copilot

This quarter’s tips and tricks is a great way to save time taking notes with Teams Meetings. Using Microsoft’s CoPilot feature in Teams can significantly streamline meetings and save time by automating tasks and providing quick insights. At Modality, we’ve been using these features and love it.

June 13, 2024
How Cybercriminals Use AI to Power Their Attacks

Managing a business on your own is challenging enough without worrying about cyberattacks. However, there is cause for alarm as hackers are using artificial intelligence (AI) to launch sophisticated cyberattacks to steal your data and disrupt business operations.

The good news is there are steps you can take to protect your business. This blog will explain how AI is being used in cybercrime and how you can safeguard your business.

June 6, 2024
Modality Q2 Newsletter

As we reflect on the first quarter of 2024, we are filled with gratitude for your continued support and trust of our valued clients. It’s been a remarkable journey of growth, with a 30% increase in our operations compared to last year, and we owe this success to both our new and long-standing partners. Your support and confidence in our services has been a key part of our success.

May 15, 2024
How to Choose the Right SaaS Backup Solution for Your Business

As technology continues to advance, more and more businesses like yours are adopting Software-as-a-Service (SaaS) applications due to their flexibility, affordability and user-friendly nature. These cloud-based services have become a staple in the corporate world, offering tools that range from email and communication platforms to customer relationship management and project tracking systems.

May 6, 2024
The Most Dangerous Myths About Cloud Data Backup

For businesses, Software-as-a-Service (SaaS) solutions offer unparalleled opportunities to enhance efficiency, scalability and overall operations. However, growing SaaS backup-related misconceptions also have the potential to hurt your business growth.

March 11, 2024
The Hidden Costs of Ineffective Data Management

In today's business landscape, data isn't just power -- it's the very lifeline that fuels business decisions, drives innovations and shapes strategies. However, businesses often find it difficult to effectively manage the vast amounts of data they hold, and that's where data management comes into play.

February 21, 2024
Tackling the Hidden Challenges of Network Monitoring

Your network is your business’s lifeline.

A healthy and secure network is critical for seamless communication and operational efficiency. That’s why it’s crucial to proactively identify issues and optimize performance through continuous network security monitoring.

However, as you keep a close watch, you’ll discover many issues lurking beneath the surface. In this blog, we’ll take a look at these hidden challenges and how to tackle them to ensure robust network security.\

February 12, 2024
Bolster Cyber Defenses With Routine Security Tests

Businesses today face a range of cybersecurity threats, from social engineering attacks like phishing to sophisticated ransomware. For business leaders like you, protecting your network is crucial since it is the lifeline of your business. Any vulnerability in your network can compromise your sensitive data, operational integrity and stakeholder trust. That's why you must understand and address these threats through proactive measures, such as routine security scans and network testing.

January 22, 2024
Key Considerations When Selecting the Right Cyber Insurance Coverage

Is your business prepared to confront today’s growing cybersecurity threats?

Although adopting the latest technologies and industry trends is undoubtedly crucial, it is equally important to ensure that your business has the best cyber liability insurance. Think of it as an invisible shield protecting your business from devastating losses. However, to harness its full potential and ensure robust protection, it is critical to have a nuanced understanding of it.

In this blog, we'll delve into the key considerations when shopping for cyber liability insurance. But before we do that, let's first understand the difference between first-party coverage and third-party coverage.

January 15, 2024
How to Ensure Your Cyber Insurance Pays Out

In the current digital environment, where cyberthreats are commonplace, it makes perfect sense to have cyber liability insurance. However, just having a policy in place doesn’t guarantee a smooth claims process.

Cyber insurance policies come with varying terms and coverage, requiring meticulous examination of inclusions and exclusions and deciphering technical jargon. Having a thorough understanding of your policy sets realistic expectations and prepares you to handle potential cyber incidents with confidence.

This blog aims to help you get the most out of your cyber liability insurance. Keep reading to learn more.

December 22, 2023
Merry Christmas from the team at Modality!

From the team here at Modality, we wish you a wonderful Christmas and a Happy New Year!

December 14, 2023
How to Achieve Strategic Cyber Risk Management with NIST CSF

Keeping sensitive data and critical tech safe from cyberattacks is crucial for businesses like yours. Your survival and growth depend on how well your organization can withstand cyberthreats. That's where cyber risk management comes into play.

Businesses with solid cyber risk management strategies can build formidable cyber defenses and reduce risks without compromising business growth. Besides enhancing security, it also ensures your business stays compliant.

In this blog, we'll share the core principles of cyber risk management and show you how integrating it with a simple but effective security framework can help you achieve strategic success.

December 6, 2023
How Effectively Managing Risk Bolsters Cyber Defenses

In today’s rapidly evolving digital landscape, where cyberthreats and vulnerabilities continually emerge, it’s obvious that eliminating all risk is impossible. Yet, there’s a powerful strategy that can help address your organization’s most critical security gaps, threats and vulnerabilities — comprehensive cyber risk management.

November 24, 2023
Top Misconceptions About Digital Transformation

Digital transformation is necessary for all businesses that want to thrive in today's competitive market. It helps businesses like yours win new customers, improve efficiency and increase profits. However, due to several misconceptions, many business owners hesitate to take the digital plunge.

In this blog, we'll discuss the most common digital transformation misconceptions and share insights to help you make more informed decisions and drive business growth.

November 15, 2023
Top Technologies Driving Digital Transformation

When creating a budget for your business, it’s important to remember that technology costs are more than just operational expenses. They should be considered an investment that can drive your organization toward unprecedented productivity, growth and profitability.

Your technology budgeting process shouldn’t just be about numbers and spreadsheets. Instead, it should be about shaping the future of your business and seizing the potential of cutting-edge technologies to transform the way you operate, engage with customers and outpace your competition.

November 4, 2023
How Social Media Misuse Can Harm Your Business

Social media has significantly transformed the way we communicate and do business. However, this growing popularity also comes with potential risks that could cause harm to businesses like yours.

Unfortunately, many organizations remain unaware of these rapidly evolving challenges. In this blog, we will explore the dangers associated with social media and share practical tips to safeguard your organization’s reputation and financial stability so that you can safely reap the benefits of social media platforms.

October 24, 2023
Be Aware of These Top AI Cyber-Risks

The rise of AI has sparked a revolution. Everyone, from industry giants to smaller enterprises, is captivated and eager to leverage AI’s endless possibilities.

October 11, 2023
A Deep Dive Into Phishing Scams

Phishing scams remain one of the most prevalent and successful types of cyberattacks today, so being aware of the danger they pose to businesses like yours is extremely crucial

September 15, 2023
Our new Payment Portal

We are pleased to announce a new technology for you to pay your monthly invoice: the Modality Payments Portal...

August 15, 2023
Microsoft 365 Pricing changes

Microsoft is continuously adapting its offerings and pricing to meet the evolving needs of businesses. In 2019, the New Commerce Experience (NCE) was launched as an evolution of their Cloud Solution Provider program. The NCE assists its partners (us) and their customers (businesses) by providing greater choice in flexibility, simplified licensing and savings for long-term […]

June 6, 2023
The State of Ransomware 2023

The latest edition of Sophos’ annual ransomware study reveals the reality facing organizations in 2023, including the frequency, cost and root cause of attacks.

June 6, 2023
Akira Ransomware is “bringin’ 1988 back”

A new recently observed ransomware family dubbed Akira uses a retro aesthetic on their victim site very reminiscent of the 1980s green screen consoles and possibly takes its namesake from the popular 1988 anime film of the same name.

June 6, 2023
Cyber Insurance Adoption: The Critical Role of Frontline Cyber Defenses

Findings from a new research study into the relationship between cybersecurity, cyber insurance, and ransomware

June 2, 2023
“FleeceGPT” mobile apps target AI-curious to rake in cash

Interest in OpenAI’s latest version of its interactive language model has spurred a new wave of scam apps looking to cash in on the hype.

June 2, 2023
The Phantom Menace: Brute Ratel remains rare and targeted

The commercial attack tool’s use by bad actors has faded after an initial flurry, while Cobalt Strike remains the go-to post-exploitation tool for many.

May 31, 2023
Password Best Practices

With the business world heavily reliant on digitalization in this day and age, the use of technology in your organization is unavoidable. Although technology can undeniably give your business an advantage in increasingly competitive markets, there are many troublesome areas to keep an eye on. This is why interest in cybersecurity has risen in recent years.

April 25, 2023
Sophos recognized as the #1 XDR solution by G2 users

Sophos Intercept X with Extended Detection and Response (XDR) has been rated the #1 XDR solution by G2 users in their spring 2023 reports (March 2023). G2 distinctions and rankings are based solely on independent, verified customer reviews on G2.com, the world’s largest software marketplace and peer-review platform.

April 25, 2023
New QakBot C2 servers detected with Sophos NDR

As malware continues to evolve and adversaries become more adept at evading detection, dynamic AI and machine learning technologies are critical for detection of the latest threats and attacks.

April 25, 2023
Cybersecurity Guide: Securing the Retail Sector

Retail organizations routinely encounter a wide range of cyberattacks such as phishing, credential stuffing, ransomware, and supply chain attacks.

April 25, 2023
Defenders vs. Adversaries: The Two-Speed Cybersecurity 2023 Race

Slowed by multiple headwinds, defenders are falling behind while adversaries continue to accelerate. Organizations need to speed up the defender flywheel to enable them to pull ahead.

April 25, 2023
Intro to Phishing: How Dangerous Is Phishing in 2023?

Through the first two months of 2023 alone, the Australian Competition and Consumer Commission’s Scamwatch reported more than 19,000 phishing reports with estimated financial losses of more than $5.2 million.

January 19, 2023
Endpoint Protection Best Practices to Block Ransomware

Sophos has recently released their Endpoint Protection Best Practices to Block Ransomware report. The report discusses configuring your endpoint solution to provide optimum protection with the rising threat of cybercrime.

December 20, 2022
Take Your Small Business To the Next Level With a Virtual Receptionist

Starting a business comes with a lot of responsibilities; from managing staff, to ensuring that your customers are satisfied with your services- it can become overwhelming. In a competitive world, you’re going to need every bit of help you can get.

December 20, 2022
It Started With a Sticker: What Site Reliability Engineering for Duo Looks Like

Blake Ellingham is a site reliability engineering (SRE) manager who has worked on Duo for the past five years. Starting in Austin, Ellingham’s commitment to building connections with managers and colleagues while understanding the evolving business needs once acquired by Cisco led him to grow engineering teams in London and soon in Sydney.

What prompted Ellingham to pursue a career with Duo and go on these adventures? A sticker. Read on to learn about Ellingham’s journey.

December 20, 2022
IT Cyber Hygiene: Why It’s Important, and Its Role in Securing Everyday Access

n today’s environment, you cannot go too long without learning about the latest company breach, social media hack, or vulnerability compromise. What likely ensues in the fallout are mass compromised user credentials, negative brand impact and significant financial consequences. The pervasive nature of these events has become almost commonplace, like talking about the weather. But it doesn’t have to be, or they can at least be minimized. Cyber hygiene – or cybersecurity hygiene – can help organizations secure their most critical data and mitigate security compromise.

December 20, 2022
The Life and Death of Passwords: Pre-Computing History

Today we use passwords to “unlock” access to our most important private information, but even 2,000 years ago people needed a secure way to “lock” and “unlock” secret messages between one another. Since we use more modern methods of encryption for securing information today, understanding at least a tiny bit of how these ancient methods work can help us understand how passwords work today.

December 20, 2022
Is your organization prepared for cyberattacks? Here’s how to get ready.

Businesses of all types are facing an increasingly challenging prospect when it comes to cybersecurity. Bad actors don’t discriminate, placing small and mid-sized businesses (SMBs) in just as much danger as large companies.

November 20, 2022
Why MSPs Need Endpoint Detection and Response

The traditional defenses against cybercriminals are no longer enough. Small and medium-sized businesses (SMBs) that are successfully exploited by attacks like ransomware can get hit hard.

November 19, 2022
11 Tech Experts Share Essential Questions To Ask Your DRaaS Provider

While no business hopes to need it, a disaster recovery plan is crucial to ensuring a company’s digital health—especially in the worst of circumstances. While some businesses keep their disaster recovery planning and operations in-house, others choose to outsource it. A disaster recovery as a service provider can manage a difficult, and ever-changing, task for companies not equipped to handle it themselves or free up valuable time and energy for any organization looking to protect its assets.

November 15, 2022
Targeted Phishing Attacks That Overtook MFA – Setting up a Better Security Defense

Last month two companies, Twilio and Cloudflare, were attacked by cyber criminals. While it may be tempting to dismiss these attacks as simply being the latest in a long list of high-profile attacks that have occurred over the last few years, there were several aspects about the Twilio and Cloudflare attacks that made them stand out. The cyber attackers used new and advanced phishing techniques against these companies which are likely to be used again in the future.

November 7, 2022
The Future Of Wi-Fi: Getting Your Enterprise Ready For The Internet Of Things

Connectivity is critical to virtually every aspect of our lives. From wearable devices to security systems and factory automation equipment, the ability to connect, monitor and control the enormous variety of connected devices comprising today’s enterprises is a necessity.

October 26, 2022
How to Cut Down on Costs in Hospitality with a Cloud Based Phone System

The key to delivering prime customer service comes from switching from a traditional phone system to a cloud-based phone system. Using a cloud hosted business phone system has various features that can improve customer service and satisfaction. As a result of increasing gas prices and the economic downturn experienced at a global scale, the cost […]

October 25, 2022
For Cybersecurity Awareness Month, how about better cybersecurity advice?

We trot out the same tired advice every year and most people have heard it all before. We only have our coworkers’ attention for a short bit each year, so we ought to be sure we are arming them with the most impactful advice possible. It’s Cybersecurity Awareness Month once again — the time we set aside […]

October 25, 2022
MFA Fatigue: What It Is and How to Respond

Because many users are so familiar with the process of accepting a push request, MFA fatigue might lead them to absent-mindedly or accidentally hit the “accept” button, even if it’s not them. From there, the attacker has the freedom to roam a company’s internal resources. As people and organizations find new and exciting ways to […]

October 25, 2022
What is Managed SOC (Security Operation Center)? Why MSPs need MDR

With MDR in place via a managed SOC, MSPs can go on the offensive by detecting and containing security threats before they spread. Hackers have a deep playbook for penetrating networks. Even when managed service providers (MSPs) provide their clients with a robust defense, malicious actors can still infiltrate systems to launch ransomware or other […]

September 26, 2022
The State of Ransomware in Retail 2022

The increasing rate of ransomware attacks in retail demonstrates that adversaries have become considerably more capable of executing attacks at scale by successfully deploying the ransomware-as-a-service model. Sophos just released the State of Ransomeware in Retail 2022 report which looks at the most recent insights into ransomware attack rates, costs, recovery, and payouts by retail […]

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